Supervision in the Hospitality Industry
Course Description
Focused on the skills necessary for effective leadership and staff management in hospitality settings, this course covers strategies for supervising hospitality teams, conflict resolution, and staff development.
Course Objectives
1. To develop practical skills for managing and supervising staff effectively within the hospitality sector. 2. To learn techniques for motivating staff, resolving conflicts, and promoting workplace harmony. 3. To understand the legal and ethical considerations in workforce management.